Welcome to Rolling22 Casino. We know that privacy matters when you create an account, verify your details, make a deposit or ask our support team for help. This Rolling22 Casino privacy policy explains, in plain Australian English, how we approach the personal and financial information connected to your account. Our approach to Rolling22 Casino data protection is practical: we collect information for account access, verification, payments, withdrawals, support and licensing-related obligations, and we handle those details with care throughout your use of our service.
The information we collect
When you sign up with Rolling22 Casino, we collect the basic personal details needed to create and manage your account. The registration process asks you to use the Sign Up or Register option and provide information such as your name, email address and password. These details allow us to recognise your account, support login access and keep account activity linked to the correct player profile.
We may also ask you to confirm your account by email or through an on-site verification prompt. This step can help us check that the contact details attached to the account are usable and that the person accessing the account is the same person who started the registration process.
Before real-money play, you can log in and go to the Deposit section to fund your balance. For Australian players, Bank transfer and PayID are identified payment options for deposits. Where a deposit or withdrawal is made, we collect and process the information needed to handle that transaction and match it to your player account.
We may request verification documents as part of account checks, withdrawal checks or higher-risk reviews. These documents can include:
- Government-issued photo ID, such as a passport or driver’s licence.
- Proof of address, such as a utility bill or bank statement.
- Payment method ownership proof, such as a bank statement or card screenshot, where checks are needed for withdrawals or risk review.
We ask for these details so we can run account and payment checks in a way that supports responsible account administration and licensing expectations.
How we use your data
We use your information first to create and manage your Rolling22 Casino account. This includes setting up your player profile, recognising your login details and helping you access account management features across desktop and mobile browser use. Because our mobile access is browser-based, the same account information can be used when you access your account on smartphones and tablets.
We also use your details to process payments. If you deposit by Bank transfer or PayID, the relevant payment information is used to apply funds to your balance and record the transaction against your account. When withdrawals or higher-risk checks arise, we may use identity, address or payment ownership documents to review whether the withdrawal should proceed and whether the payment method appears to belong to the account holder.
Verification data helps us reduce misuse of accounts and detect payment issues. It may also be used where we need to respond to account disputes, support requests or questions about deposits and withdrawals. These uses are closely linked to the information you provide during registration, account verification and payment activity.
We operate under a licence connected with Gaming Curaçao in Curaçao. Because of that, we may need to use account, identity and transaction information to meet licensing-related obligations, respond to lawful operational checks or deal with matters connected to account integrity.
This is also where we explain Rolling22 Casino data privacy rights in practical terms: your data is used to keep your account functioning, to handle verified transactions and to support checks that apply to real-money casino accounts.
Data sharing and third parties
Some data handling at Rolling22 Casino may involve parties that are needed to operate casino accounts and process transactions. We do not describe these arrangements in broad marketing terms, because the important point is simple: information may need to move between the services involved in account access, payment handling, verification and support.
For payments, transaction information may be exchanged with the services connected to Bank transfer and PayID deposits. This can include details needed to match a deposit to your Rolling22 Casino account, review payment ownership or support a withdrawal check. The exact information involved depends on the payment activity and the check being performed.
For licensing-related matters, information may need to be provided or made available in connection with our Gaming Curaçao licence. This can happen where account records, verification information or transaction activity are relevant to a licensing, compliance or dispute matter.
Our support function may also access account information when you contact us for help. Live chat is available in English 24/7, and support may need to review account details, payment history or verification status to respond properly.
We do not make claims here that are not supported by our current public account information. In particular, we do not use this page to state absolute sharing rules where the underlying operational details depend on the type of request, transaction or verification check.
Data security and retention
Rolling22 Casino data protection Australia is handled with attention to the information players provide during sign-up, deposits, withdrawals and verification. Because casino account information can include identity and payment-related material, we treat access to that information as part of normal account control and support handling.
When you register, you create a password for your account. You should keep that password private and avoid reusing it on other services. If you believe someone else has gained access to your account, contact live chat support as soon as possible so the issue can be reviewed.
We may keep information while it is needed for account administration, transaction records, verification checks, support matters, disputes and licensing-related obligations. The length of time can depend on the type of information, the status of the account, transaction history and any checks or requests connected to the account.
We do not state a fixed retention period on this page. Retention can be affected by payment reviews, withdrawals, identity checks and regulatory expectations linked to our licence. Where information is no longer needed for these purposes, it should be handled according to the account and operational processes that apply at the time.
Manage Account Settings: you can use the account management area through the Rolling22 Casino website on desktop or mobile browser to review the information available in your account.
Your privacy rights and contact info
You can ask us questions about the personal information linked to your Rolling22 Casino account. Depending on the request and the account status, you may ask us to review account details, correct information that is inaccurate or consider a deletion request. Some information may still need to be retained where it relates to verification, payments, disputes, withdrawals or licensing-related obligations.
If you make a request, we may need to confirm that you are the account holder before discussing or changing account information. This can include checking details already connected to your account or asking for verification material where the request involves sensitive account or payment information.
Contact Support: use live chat if you need help with a privacy question, account access, verification or payment-related information. Live chat support is available 24/7 in English.
Please keep your account details up to date where possible. Accurate information helps us manage verification, payments, withdrawals and support requests with fewer delays. If something changes, use the account tools available to you or contact support through live chat so we can guide you on the next step.